Our Guarantee

Our mission is to help you fall in love with your daily beauty and wellness routine through our products. That means if you don’t get results you will get your money back!

Best results are typically achieved over time, and it doesn’t happen overnight. Also, results may differ from person to person. Some react more quickly to the active ingredients, while others take a little more time. 

How Do I Claim?

If you have used our products as recommended for a minimum of atleast 60 days, with no results, you are eligible for our Money Back Guarantee! Simply follow these 6 steps to qualify for a refund:

  1. Take a photo of the area you are treating on the day of your 1st application with a time stamp.
  2. Complete 15 days of consecutive application and take a picture with a timestamp.
  3. Complete 30 days of consecutive application and take a picture with a timestamp.
  4. Complete 60 days of consecutive application and take a picture with a timestamp. 
  5. Email support@serumsandmasks.com with your 4 time stamped photos and order number. 
  6. Allow 3 business days for your application to be processed. Once processed, you will receive an email.